08 Μαρτίου 2023

IT Helpdesk

Athens, Attiki, Greece

As part of a dynamic Service Desk team, you will be responsible to provide fast and useful technical assistance on computer systems. You will answer queries on basic technical issues and offer advice to solve them.

Your day-to-day:

• Providing support to a significant number of end users for technical issues
• Performing troubleshooting through appropriate diagnostic techniques and identifying solutions to resolve users’ Networking ,OS ,Application and Printing issues
• Managing Microsoft Active Directory & Permissions
• Managing Microsoft 365 Admin Center
• Managing File Backup Systems
• Administering company’s Antivirus Server

What we are looking for:

• BSc or MSc in Information Technology or Computer Systems
• 1-2 years proven work experience as an IT Helpdesk or similar position in a company with more than 50 end users
• Knowledge of Microsoft (Exchange, Windows, Active directory, DNS)
• Multi-tasking and outstanding problem-solving skills
• Ability of organizing, monitoring tasks and a proactive approach
• Taking initiatives and ability to manage unpredictable situations
• User support oriented and excellent communication skills both in Greek and English

What we offer:

• The opportunity to work in a fast-paced environment of a leading multinational insurance company with a strong team culture
• Competitive remuneration package
• Health and Pension Insurance Plan
• Continuous training and career growth opportunities

If you are a passionate professional, seeking for new opportunities, ERGO is the employer you are looking for!

ERGO Insurance SA (Syngrou 173, Nea Smyrni PC 17121 – the “Data Controller”) records and processes your personal data, i.e. the data of persons who express their interest in a particular or future job and which come to its knowledge by sending their CVs directly to the company or through third parties. The purpose of processing is to support the process of assessing your formal qualifications and professional skills for the probability of a professional career in ERGO. Your CV is maintained in our database for a period of one year. For more information about the processing of your personal data, please visit the following link: https://www.ergohellas.gr/work-with-us-dpo